Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly: email address, name, and text conversations you submit for analysis. We also collect usage data such as pages visited and features used via cookies and analytics.

2. How We Use Your Information

Your information is used to provide the VibeScore analysis service, process payments, send account-related emails, and improve our service. We do not sell your personal data.

3. Conversation Data

Text conversations you submit are processed by AI for analysis purposes only. We do not train AI models on your personal conversations. You may delete your analysis data at any time from your account.

4. Data Storage & Security

Your data is stored securely on our servers. We use encryption in transit (HTTPS) and implement reasonable security measures. Payment processing is handled securely by Stripe — we never store your card details.

5. Cookies

We use essential cookies for authentication and optional analytics cookies (Google Analytics) with your consent. You can manage cookie preferences via the consent banner.

6. Third-Party Services

We use: OpenAI (AI analysis), Stripe (payments), Google Analytics (usage analytics), Resend (transactional emails), and Google OAuth (optional sign-in). Each has their own privacy policy.

7. Your Rights (GDPR)

If you are in the EU/UK, you have the right to access, correct, delete, or export your personal data. Contact us at support@vibescore.social to exercise these rights.

8. Data Retention

We retain your account data for as long as your account is active. Analysis data is retained for 12 months. You may request deletion at any time.

9. Contact

For privacy inquiries, contact support@vibescore.social.